Privacy Policy

Our Commitment to Your Privacy

At FixItCrew San Clemente Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you request a quote or contact us, we may collect personal information including:

• Your name and contact information (phone number, email address)
• Your property address and location
• Details about your concrete project needs
• Payment information when you hire us for services

Automatically Collected Information

When you visit our website, we may automatically collect:

• Your IP address and browser type
• Pages you visit and time spent on our site
• Referring website or source that brought you to our site
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and schedule concrete services
• Communicate with you about your project
• Process payments and maintain records
• Improve our website and customer experience
• Send you updates about your project (we will not send marketing emails without your permission)
• Comply with legal obligations and resolve disputes

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in these situations:

• With service providers who help us operate our business (payment processors, scheduling tools)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers
• With your consent or at your direction

All third-party service providers are required to keep your information confidential and use it only for the purposes we specify.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our website functionality

You can control cookies through your browser settings. Disabling cookies may limit some features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary to provide services and comply with legal obligations.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Object to certain uses of your information

To exercise these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Know what personal information we collect, use, and share
• Delete personal information we have collected
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your CCPA rights

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date.

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us: